Customer Service


Ordering & Payment

We ask that you review your order carefully, as it cannot be modified once submitted.

Once your order is placed, you will receive your order summary and confirmation number, as well as an email confirmation which includes your order number and an approximate order total. Click here to check the status of your order.

Methods of Payment

We accept the following methods of payment: Visa, MasterCard, American Express, Discover, JCB, and e-gift cards issued in USD.

Items will be charged to your selected method of payment when they ship. Your order may ship in multiple packages, but rest assured you will not be charged any additional shipping and handling fees. The shipping and handling fee you were quoted at checkout will be prorated and applied based on the value of each individual shipment.

Please note that we are unable to process your order if we cannot obtain an authorization from your credit card company. You may wish to contact the issuing bank of your credit card regarding this matter, and then inform us of any additional information. We will keep your order on file for 48 hours before it will be cancelled. Please respond quickly; merchandise cannot be held for your order and may become unavailable.

For the fastest results, please call 714-670-9688

Gift Cards & E–Gift Cards

Gift cards may be purchased online or in US. E-gift cards may be purchased online and will be emailed to your recipient. Gift cards and e-gift cards are available in select amounts from $25 to $2,000 USD.

Please note: All gift cards and e-gift cards are only valid for redemption in the currency they were originally purchased.

E-Gift Cards

E-gift cards can be redeemed online or in US stores.

E-gift cards will be sent to the email address you provide within approximately one hour of your order. You will receive an email confirmation once the e-gift card has been sent. The email will include the recipient’s email address.

Don't want to send it right away? You can also choose a future date of email delivery!

Gift Cards

Gift cards are issued in USD and will be mailed to the gift recipient using the method selected at checkout. Unfortunately, tracking information is not available.

Shipping methods are as follows: Standard Shipping via USPS First Class Mail, Express Shipping via USPS Priority Mail, and Overnight Shipping via FedEx. Express and Overnight shipping is not available for P.O. Boxes, Alaska, Hawaii, US territories, APO/FPO addresses, or international mailing addresses.

Please click here for additional shipping information.

Gift cards with a pin number can be redeemed online or in US stores. Gift cards without a pin number can be used at our USstores. Visit our Store Locator to find the store(s) nearest you.

Payment Issues

If your payment method was declined, it may have been unsuccessful due to incorrect information, card expiration, or insufficient funds. You can choose a new method of payment and contact your bank or the credit card company if you continue to experience difficulties placing your order. For further assistance, please contact us.

Size Guides 

View our sizing guidelines below to find your perfect fit. Please note that some items, like swimwear, have distinct sizing standards. Those size guides can be found on the individual product pages. 


How to Measure  

Bust  

Measure under your arms at the fuller part of your bust. Keep tape level across your shoulder blades.  

Natural Waist  

Measure around your natural waistline, keeping the tape comfortably loose.  

Drop Waist 

Measure around your body 1 1/2" below your natural waist.  

Hips  

Stand with your feet together and measure around the fullest part of your hips.  

Inseam  

Using a pair of your pants that fit well, measure from midline seam to bottom of leg.



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